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In Google Sheets: File, Import, Upload, then pick the CSV.

What's inside

  • A weekly summary: reach, engagements, engagement rate, followers, link clicks and bookings from social, against last week, with what each change means
  • A post-by-post sheet with reach, engagements, engagement rate, link clicks and a verdict on each post
  • An actions sheet that turns findings into next week's changes, with an owner and a date to check
  • Metric definitions, so everyone who reads the report counts the same way
  • A filled example for Harbour Yoga, a fictional studio (every figure is made up), and a blank CSV of each sheet

How to use it

  1. Pick the same day each week to pull the numbers, so the weeks compare fairly.
  2. Copy each platform's figures from its own insights into the summary, using the same metric every week.
  3. Calculate engagement rate the same way every time. This template divides engagements by reach and multiplies by 100.
  4. Add every post from the week to the post sheet and give each one a verdict.
  5. Write what each change means in one sentence. A number without a reason isn't a finding.
  6. Turn the top two or three findings into actions for next week, each with an owner.
  7. Start each new report by checking last week's actions: did the change work?

Preview: Weekly summary

A filled example for a made-up small business, first 8 of 10 rows.

MetricPlatformThis week (9 to 15 Nov)Last weekChangeWhat it means
ReachInstagram3,4202,980+440 (+14.8%)The stretching Reel reached people who don't follow us yet
EngagementsInstagram212196+16 (+8.2%)Up, but less than reach
Engagement rate (by reach)Instagram6.2%6.6%-0.4 pointsLikely because the Reel reached people who don't follow us yet
FollowersInstagram1,2681,241+27Most new follows came on the day of the Reel
ReachFacebook1,1501,310-160 (-12.2%)Two posts instead of three
EngagementsFacebook6471-7 (-9.9%)Fell with reach; the Event post held up
Clicks to websiteGoogle Business Profile3831+7 (+22.6%)The workshop update gave people a reason to click
Link clicks (tagged links, all platforms)All5441+13 (+31.7%)The beginner carousel sent the most clicks

Preview: Post performance

A filled example for a made-up small business.

PostPlatformFormatPublishedReachEngagementsEngagement rateLink clicksVerdict
60-second morning stretchInstagramReelMon 9 Nov1,610885.5%6Best reach: keep one Reel a week
What to bring to your first classInstagramCarouselWed 11 Nov980747.6%21Best rate and most clicks: answer more beginner questions
Saturday classInstagramPhotoSat 14 Nov830506.0%3Steady; fine as a filler
Beginners' workshopFacebookEvent postTue 10 Nov720415.7%18Events work here: post the next one earlier
New timetableFacebookPhotoFri 13 Nov430235.3%2Lowest reach: add the times as text, not only in the image
Beginners' workshopGoogle Business ProfileUpdateTue 10 Novn/an/an/a4Keep posting workshops here

Preview: Actions

A filled example for a made-up small business.

FindingEvidenceAction next weekOwnerCheck on
Beginner questions get clicksThe first-class carousel had the most link clicks (21)Post a second beginner carousel: what happens in your first classKateFri 20 Nov
Reels reach new peopleThe Reel had the highest reach and most new followsFilm two short stretches on Monday; post one, keep oneKateFri 20 Nov
Facebook fell with fewer postsTwo posts instead of three; reach down 12.2%Schedule three Facebook posts by SundayOwenFri 20 Nov
Timetable image underperformedLowest reach of the weekWrite the times in the post as well as the imageOwenFri 20 Nov

Preview: Metric definitions

A filled example for a made-up small business.

MetricHow we count itWhere we find it
ReachThe number of accounts that saw a post or the account at least onceEach platform's insights
Views or impressionsHow many times content was shown. Platforms name and count this differently; use the same one each weekEach platform's insights
EngagementsLikes or reactions, comments, shares, saves and replies added togetherEach platform's insights
Engagement rateEngagements ÷ reach × 100, rounded to one decimal placeCalculated in this sheet
Link clicksClicks on links tagged with UTM parametersWebsite analytics, filtered by source
Bookings from socialBookings from tagged links, plus customers who answered 'social media' when bookingBooking system

Tips

  • Harbour Yoga and every figure in the example are made up. They show how a report reads, not what a studio should expect.
  • Compare a week with the week before and with the same week last month. One week on its own can mislead, for example a bank holiday week.
  • Platforms change metric names and how they count them. Write down which figure you used in the definitions sheet and note any change in the report.
  • Tag every link with UTM parameters so clicks and bookings in the report come from your analytics, not guesswork.
  • Keep the report to one page. If nobody acts on a number, drop it.
  • Zolyp, which makes this template, writes a plain-language weekly report through its Analyze feature: what landed, what didn't and what to try next. It can only see what each platform's API shares for connected accounts, and history starts when you connect.

Common questions

What should a weekly social media report include?

The headline numbers for each platform against last week, every post with its results and a verdict, two or three findings in plain words, and the actions you'll take next week with an owner for each.

How do you calculate engagement rate?

This template divides engagements by reach and multiplies by 100. Other formulas divide by followers or by impressions. Any of them works if you use the same one every week and say which it is.

Should I report weekly or monthly?

A weekly check catches problems early and suits a small team that posts every week. A monthly report shows trends and goes to whoever needs the bigger picture. Doing both works well: our monthly social media report template covers the second.

Are the numbers in the example real?

No. The studio and every figure are made up. The percentages are calculated correctly from the made-up figures so you can check the formulas.

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