In the app or on the web
- Open the Zolyp app and sign in.
- Tap More, then Settings.
- Tap Profile, then Delete account.
- Confirm with your password, or with the code we email you if you signed up with Google.
On the web, sign in and go to Settings, then Profile, then Delete account. Either way, your account is deleted straight away.
By email
Can't open the app? Email us from the address on your account and ask us to delete it. We confirm and delete it within 7 days.
Email a deletion requestzolypofficial@gmail.com
What gets deleted
- Your profile: name, email address, password, and preferences.
- Your workspace and its brands, brand information, posts, drafts, campaigns, reports, and uploaded or generated media.
- Your connected social accounts, which are disconnected from Zolyp. Your active subscription is cancelled.
- Referral codes and payout bank details.
What stays, and for how long
- If you share a workspace with another owner, that workspace stays and only your access is removed.
- Posts already published to Instagram, Facebook, LinkedIn and other networks stay there until you delete them on those networks.
- Encrypted backups are overwritten within 30 days.
- Billing records held by our payment provider, Polar, and records we must keep for tax or legal reasons, are kept for as long as the law requires.
Only want to remove some data?
You don't have to delete your whole account. In the app you can delete individual posts, brands, and media, and disconnect any social account from Connections. You can also email us to ask for specific data to be deleted. See our Privacy Policy for more.