Published by the Zolyp team ·
How does online ordering on Google work?
Google calls this Order with Google. Customers order pickup or delivery from your profile on Search and Maps, either through a third-party provider or a link you add. Where the options appear depends on your country.
| Where you are | What customers see | Where the options come from |
|---|---|---|
| US | Ordering options on your profile | Providers that state they have an authorised relationship with you are listed automatically; you can add your own custom links |
| Outside the US | An Order online button, and in some regions separate Place an order links | Providers update availability automatically; you can add your own Place an order links |
Source: Google Business Profile Help: Manage online ordering options, checked 15 October 2026
How do you add your own ordering link?
A direct link to your own ordering page is the one you control. You can add up to 10 links per type, including food orders.
- Go to your Business Profile.
- On Google Search, select Food ordering. In the Google Maps app, select Edit profile, then the ordering option.
- Select Add link, or Add another link if you already have one.
- Enter the URL of your ordering page.
- Select Save.
- Google says local business links can't be added through the Business Profile API or a spreadsheet upload.
Sources: Google Business Profile Help: Manage your local business links, checked 15 October 2026; Google Business Profile Help: Manage online ordering options, checked 15 October 2026
How do you set a preferred provider?
You can mark one option as preferred for pickup, delivery or both.
- Go to your Business Profile and select Food ordering.
- Select a provider or link from the list. To add one, select Add a link at the bottom.
- Select Set as preferred.
- Turn Preferred for pickup and Preferred for delivery on or off.
- Select Save.
Source: Google Business Profile Help: Manage online ordering options, checked 15 October 2026
How do you remove a provider or turn ordering off?
- Go to your Business Profile and select Food ordering.
- To remove one provider, select it, then select Remove link.
- To hide every ordering option, turn off Accept orders on your profile.
- Providers must remove their link after your request. Google's ordering page says within 5 business days; its local business links page says within 5 days.
- If a provider doesn't remove it, report a violation through the link on Google's help page.
Sources: Google Business Profile Help: Manage online ordering options, checked 15 October 2026; Google Business Profile Help: Manage your local business links, checked 15 October 2026
Why aren't your ordering options working?
Check these:
- Every link has disappeared. Accept orders on your profile is probably off, which hides all ordering options and links.
- You can't turn on pickup or delivery for a provider. Google says you can only choose options that provider offers.
- A provider you don't use is listed. Remove its link; providers listed themselves by stating they have a relationship with you.
- Your links show in a different place from a competitor's abroad. Google places ordering options differently by country and region.
Sources: Google Business Profile Help: Manage online ordering options, checked 15 October 2026; Google Business Profile Help: Manage your local business links, checked 15 October 2026
Giving people a reason to order
Disclosure: this is our product. An ordering link works best when people see something worth ordering. Zolyp writes and designs Google Business updates and events in your brand's style, such as a new dish or a weekend special, and publishes them to your connected profile once you approve. It doesn't take or manage orders. There's a 3-day free trial, no card required.
Common questions
How do I add an Order online button to my Google Business Profile?
Select Food ordering on your profile and add a link, or work with a provider that integrates with Order with Google. Outside the US, the Order online button comes from those providers.
How do I remove DoorDash or Uber Eats from my Google listing?
Select Food ordering, select the provider and choose Remove link. Providers have to act on your request within 5 days (5 business days on Google's ordering page).
Can I choose which ordering link customers see first?
Yes. Select a provider or link in Food ordering, then Set as preferred for pickup, delivery or both.
How many ordering links can I add?
Up to 10 links per type, according to Google's local business links page.
Why did all my ordering links disappear?
Check whether Accept orders on your profile is turned off. That hides every ordering option and link.