X (Twitter) account locked, limited or suspended: how to fix it

Sources: X Help Center: Help with locked or limited account, checked 15 October 2026; X Help Center: About suspended accounts, checked 15 October 2026

To verify by email instead, select Send email after Start, then enter the code from X's email and select Verify. For a captcha check, select Start, wait while it runs in the background, then select Continue to X. If X's email doesn't arrive, check your spam, junk and social folders. While the account is locked, people visiting your profile may see a warning about unusual activity.

1. Log in to your account. If you can't log in at all, contact X's support team.
2. Look for the message saying your account has been locked, and select Start.
3. Enter your phone number. X will associate this number with your account.
4. Enter the code X sends by text message or phone call, then select Submit.

Source: X Help Center: Help with locked or limited account, checked 15 October 2026

For aggressive following or engaging, X gives two choices: use X in a limited state for the time shown, or verify your phone or email. If you choose to wait, select Continue to X to start the countdown; you won't be offered verification again. For a possible rules violation, select Start and do what X asks, such as verifying your email, adding a phone number or deleting posts that break the rules. X says repeat violations can lead to permanent suspension.

• Only your followers may see your activity, including posts, likes and reposts
• Your account and posts may be filtered out of search results and notifications
• You may only be able to post from a desktop browser, not the app
• If X thinks you broke the X Rules, you can browse but can only send Direct Messages to followers, and can't post, repost or like

Source: X Help Center: Help with locked or limited account, checked 15 October 2026

X says most suspensions are for spam or fake accounts, accounts whose security is at risk, or abusive behaviour such as threats or impersonation, and that real accounts are sometimes suspended by mistake. A suspended account has to appeal before it can be deactivated, and can still request a copy of its personal information.

1. Log in to the suspended account.
2. If X asks for your phone number or to confirm your email, follow the instructions. That can be enough to unsuspend it.
3. If not, and you think X made a mistake, open a new browser tab while still logged in and file an appeal from X's Help Center.

Source: X Help Center: About suspended accounts, checked 15 October 2026

• Keep the email address and phone number on your account up to date. X says you'll need them to restore access
• Don't follow and unfollow lots of accounts in a short time, or like and repost aggressively
• Don't post identical or nearly identical posts again and again, or post and delete the same content
• Don't add lots of unrelated hashtags or reply to posts with off-topic promotion
• Only connect third-party apps you trust. X says you're responsible for apps you authorise
• Running several accounts is allowed (X's limit is ten, for different purposes), but don't post the same content across them

Sources: X Help Center: Help with locked or limited account, checked 15 October 2026; X Help Center: Authenticity policy, checked 15 October 2026

• No access to the account's phone or email: contact X's support team. X says sometimes the only option is to create a new account
• Locked out while setting up a new account: contact X's support team
• You can post on the web but not in the app: limited accounts may only be able to post from desktop
• Locked or limited in error: X says you can appeal by contacting its support team
• Your account was hacked: change your password and follow X's compromised account steps first

Sources: X Help Center: Help with locked or limited account, checked 15 October 2026; X Help Center: About suspended accounts, checked 15 October 2026

Copying and pasting the same update is one of the habits X's rules warn against. Zolyp plans, writes and schedules original X posts across the week, and you approve the week in minutes. There's a 3-day free trial, no card required.